The Intercom Workflow
A press of the gate intercom connects to a live operator with your yard’s procedures and camera views on screen. The operator verifies, supports the gate workflow, and logs the interaction — entry or exit, during monitored hours.
Entry Gate Support
Inbound drivers and visitors are verified and moved through efficiently. Appointment checks, carrier confirmation, and truck and trailer capture happen as part of the same interaction.
Exit Gate Support
Outbound movements are confirmed against expected departures, with trailer numbers captured on the way out — a control point designed to help catch unauthorized removals.
Verification
Intercom response is built on driver verification and visitor verification — so access isn’t approved at the gate without verification.
Escalation
Refused entries, aggressive behaviour, or suspicious patterns escalate per your plan — voice intervention, management notification, or contacting emergency services with verified details.