Skip to content

AI-triggered. Operator verified. SOP-driven.

Event-Based Video Monitoring That Turns AI Alerts Into Verified Action

When AI-assisted detection or site rules trigger an event, Gazer operators review the activity in real time, verify what is happening, and respond according to your approved SOP, site protocol, escalation path, and reporting requirements.

  • AI-triggered eventsDetection and site rules surface activity for review.
  • Operator verifiedA trained operator confirms what is happening.
  • SOP-driven responseAction follows your approved site procedure.

What it does

What Event-Based Monitoring Means

Event-Based Video Monitoring is designed for properties where every camera does not need constant human viewing. Instead, AI-assisted detection, camera analytics, or configured site rules trigger an event. A trained Gazer operator reviews the event, verifies what is happening, and follows the approved response procedure for that property.

  • AI-assisted event detection
  • Operator review and verification
  • Customer-defined SOPs
  • Site-specific protocols
  • Escalation instructions
  • Incident notes and reporting

How it works

How the Workflow Works

  1. 01

    Detect

    AI-assisted detection, camera analytics, or configured rules identify activity that requires review.

  2. 02

    Verify

    A trained operator opens the event, checks live or recorded footage, and confirms what is happening.

  3. 03

    Respond

    The operator follows the approved SOP, which may include voice-down, gate or intercom action, notifying site contacts, guard dispatch, police escalation, or documentation.

  4. 04

    Report

    The event is logged with notes, timestamps, operator actions, and supporting footage when available.

Why it matters

Why Event-Based Monitoring Matters

This is not just raw AI alerts. Gazer combines AI-assisted detection with live operator verification and customer-specific response procedures, helping reduce false alarms and create a clearer response trail.

Reduces unnecessary false alarms
Keeps response consistent with customer instructions
Gives operators clear site-specific guidance
Documents what happened and what action was taken
Works with existing cameras when compatible

After verification

What Operators Can Do After Verification

Voice-Down Warning

A live talk-down warning through on-site speakers when activity needs to stop.

Warning Lights

On-site warning lights or strobes are triggered to deter activity when part of your site setup.

Contact Site Personnel

Approved site contacts are notified according to your call list.

Dispatch Guard Response

Guard response is requested when it is part of your SOP.

Escalate to Emergency Services

Operators escalate to emergency services when authorized.

Document & Report

The event is documented with notes and supporting reporting.

Technology + operators

AI Detection, Verified by Operators

Event-based monitoring pairs AI-assisted detection with trained operator judgment. Detection and site rules surface activity; operators verify it and act on your approved procedure, so alerts become verified, documented action.

  • AI-assisted detectionDetection and analytics flag activity that needs review.
  • Operator verificationA trained operator confirms the event before any response.
  • SOP-based escalationResponses follow your approved escalation path.
  • Access & event loggingEvents, timestamps, and operator actions are recorded.
  • Incident reportingVerified events are documented with notes and footage when available.

FAQ

Frequently Asked Questions

Is Event-Based Video Monitoring the same as live video monitoring?

No. Live video monitoring can include active camera watching during monitored hours. Event-Based Video Monitoring focuses on AI-triggered or rule-triggered events that operators review and respond to according to your SOP.

Who decides the response procedure?

The response procedure is defined with the customer during onboarding. Gazer operators follow the approved SOP, site protocol, escalation contacts, and reporting requirements.

Can this work with existing cameras?

In many cases, yes. Compatibility depends on the camera system, analytics, access, and monitoring requirements. A site assessment confirms what can be connected.

What happens after an event is reviewed?

The operator verifies the activity and follows the approved protocol. This may include voice intervention, contacting site personnel, dispatching guard response, escalation, or documenting the event.

Service area

Event-Based Monitoring Across Canada

Gazer Monitoring Inc provides Event-Based Monitoring across Canada, including key Ontario markets such as Mississauga, Brampton, Milton, London, Bolton, Caledon, Kitchener-Waterloo, Cambridge, Woodstock, Windsor, and surrounding areas.

  • Mississauga
  • Brampton
  • Milton
  • London
  • Bolton
  • Caledon
  • Kitchener-Waterloo
  • Cambridge
  • Woodstock
  • Windsor

Free, no-obligation

Build an Event-Based Monitoring Workflow for Your Property

Tell Gazer Monitoring about your cameras, risk areas, alerts, and response procedures. We’ll help map a monitoring workflow around your site.