Remote Video Monitoring · Monthly Managed Service

Live Video & Security Monitoring for Every Property

Monthly managed monitoring for commercial, industrial, and multi-site properties — covered cameras watched live by trained operators during your monitored hours, with AI-assisted detection, voice-down response, and LTE backup where required.

No upfront equipment cost on approved plans Live operators, not just recordings Works with compatible existing cameras
Estimate Console No obligation

Check Monitoring Options for Your Property

Tell us about your property, cameras, and city. We’ll confirm coverage options, monthly plan availability, and what it would take to get you monitored.

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  • No upfront equipment cost on approved plans
  • LTE backup available where required
  • We monitor, manage, and support your coverage

The Problem

Most Commercial Cameras Only Prove What Already Happened

Most commercial CCTV and security camera systems record video surveillance for review after the fact. That is what a managed video surveillance monitoring service changes — covered cameras watched live by a trained operator during your monitored hours, with a defined response for what happens next.

Cameras that only record

  • Cameras record through the night, but nobody is reviewing the video while something is actually happening.
  • Motion alerts fire for weather, wildlife, and staff — with no one to confirm what tripped them.
  • The hours with the fewest people on the property get the least attention.
  • Several sites, several systems, no single place to see what happened.
  • You find out the next morning, and a report is all you are left with.

Cameras with an operator behind them

  • Live video monitoring of covered cameras during the service hours in your plan.
  • An operator verifies what is actually on camera first, cutting false alarms and call-outs.
  • Voice-down response and escalation to your approved contacts when authorized.
  • Multi-site coverage managed as one monthly service.
  • Events logged with operator notes, so you have a written record either way.

The Plan

What your managed monitoring plan can include

Every plan is scoped to your property. Depending on your cameras, hours, and risk areas, monitoring can include:

  • Live operator monitoring of covered cameras during selected hours
  • AI-assisted event detection
  • Live voice-down intervention
  • Gate, door, and intercom support
  • Visitor, contractor, and driver verification
  • Incident reports with operator notes
  • Daily activity logs
  • LTE backup where required
  • Ongoing support and management

Live Response

How live response works

Operators watch covered cameras live during selected service hours — not just recorded clips or alerts — and respond according to your approved protocol.

01

Watch

Live operators watch covered cameras during your selected service hours, with AI-assisted detection flagging motion and events as a second layer.

02

Verify

Operators confirm what’s actually happening before any action is taken — helping reduce false alarms and wasted call-outs.

03

Respond

Operators follow your approved response protocol, including voice-down, gate or door and intercom support, and escalation when authorized.

04

Document

Events are logged with operator notes and report details.

The Shift

Cameras That Record vs Cameras That Are Watched Live

Most commercial security camera systems record video surveillance for review after the fact. Covered cameras on a video surveillance monitoring plan are watched live by an operator during your monitored hours, so activity can be responded to while it is happening.

Recorded-only camerasGazer managed monitoring
Footage reviewed after the incidentLive operators monitor covered cameras during service hours
No one watching after hoursMonitored during the hours you choose
No live deterrenceVoice-down and escalation workflow available
You review footage yourselfActivity logs and incident reports provided
Separate vendors to manageOne managed monthly service

Right Fit

Best Fit for Properties That Need More Than Cameras

Best fit for

  • Commercial, industrial, retail, and multi-tenant properties
  • Sites with after-hours trespassing or theft risk
  • Properties with existing cameras that nobody monitors live
  • Multi-site operators who want one managed service
  • Teams that want live response, logs, and reporting

Not the right fit if

  • You only need a basic recording camera system
  • You do not want live monitoring or operator response
  • You do not have defined risk hours, zones, or access workflows

Questions

Remote Monitoring FAQs

Do you monitor CCTV and security camera systems?
In many cases, yes. Gazer provides remote video surveillance monitoring and camera monitoring for commercial CCTV and security camera systems. Instead of footage sitting recorded until someone reviews it, trained operators watch your covered cameras live during your monitored hours. A site review confirms which of your existing cameras are compatible.
What is the difference between video surveillance and monitored video surveillance?
A standard video surveillance system records so footage can be reviewed later. Monitored video surveillance adds a live operator who watches covered cameras during your monitored hours and follows an agreed response protocol — which can include voice-down warnings, gate or door and intercom support, and escalation to your approved contacts when authorized.
Can you use our existing cameras?
In many cases, yes. Compatible camera systems can connect into the monitoring workflow. A site review confirms compatibility, and where coverage gaps exist, rapid-deploy units or solar / off-grid options can help extend coverage.
What does “no upfront equipment cost available” mean?
On approved monthly plans, equipment can be included within the managed monthly service instead of a large upfront purchase. Availability depends on site requirements, equipment needs, connectivity, monitoring hours, and the approved service plan.
What hours can you monitor?
Coverage follows your risk. Most properties choose full 24-hour coverage; others run evenings, overnights, weekends, and holidays only. Operators watch covered cameras live during the service hours in your plan.
How does billing work?
Monitoring is provided as a managed monthly service. A monitoring specialist reviews your plan and monthly pricing with you before monitoring starts.
What happens when someone enters the property after hours?
During monitored hours, a live operator watching your covered cameras responds as the activity happens, following your approved response protocol — which can include live voice-down warnings, escalation to your approved contacts or emergency services when authorized, and documentation of the event.
Which properties do you monitor?
Gazer monitors commercial, industrial, construction, warehouse, truck yard, auto, self-storage, and multi-unit residential properties across Canada. A site review confirms the coverage plan for your property.

Ready When You Are

Check Monthly Monitoring Options for Your Property

We’ll review your cameras, coverage gaps, and connectivity, then show you what it would take to monitor your property without a large upfront equipment purchase.